Installers looking for information on how to install our latest Subscribers Terminal Units (STUs) can find what they need using the downloadable guides available here:
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Classic and GSM Replacement Installation Guide
14/03/2023 - New pdf - 1.59 MB
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Redcare Essential IP installation guide
23/11/2022 pdf - 4.41 MB
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Redcare Essential Installation Guide
23/11/2022 pdf - 2.07 MB
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Redcare Essential Extra Installation Guide
23/11/2022 pdf - 4.73 MB
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Advanced and Advanced Extra Installation Guide
23/11/2022 pdf - 4.82 MB
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Redcare Ultimate Installation Guide
23/11/2022 pdf - 3.82 MB
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BT Redcare Installer Handbook
The Installer's guide to our Next Generation portfolio.
11/05/2023 - New pdf - 11.59 MB
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Redcare Secure (Mk3) Installation Manual
23/06/2022 - New pdf - 9.74 MB
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5G GSM STU Installation Guide (Roaming version post March 2014)
23/06/2022 - New pdf - 1.26 MB
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Redcare Secure (Mk 2) Installation Guide
23/06/2022 - New pdf - 2.40 MB
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3G STU Installation Guide
23/06/2022 - New pdf - 2.61 MB
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Redcare Secure (Mk2) Quick Start Guidet
23/06/2022 pdf - 1.70 MB
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Self Service Line Test
23/06/2022 - New pdf - 1.07 MB
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5G GSM STU Installation Guide (Non roaming version pre March 2014)
23/06/2022 - New pdf - 2.46 MB
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Instructions for when an installer chooses not to have a BT92A Block Terminal installed by BT
23/06/2022 pdf - 440 KB
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MCD Technical Product Information
23/06/2022 - New pdf - 1.44 MB
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GSM STU EV Installation guide
23/06/2022 - New pdf - 5.91 MB
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5G STU
23/06/2022 - New pdf - 1.21 MB
For faults, technical enquiries and free product training contact our Technical Helpdesk team directly.
FAQs for installation can be found here.
