Installers looking for information on how to install our latest Subscribers Terminal Units (STUs) can find what they need using the downloadable guides available here:
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Redcare Essential IP installation guide
19/01/2021 pdf - 4.66 MB
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Redcare Essential Installation Guide
12/01/2022 pdf - 3.63 MB
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Redcare Essential Extra Installation Guide
12/01/2022 pdf - 4.69 MB
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Redcare Advanced and Advanced Extra Installation Guide
12/01/2022 pdf - 4.67 MB
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Redcare Ultimate Installation Guide
12/01/2022 pdf - 3.74 MB
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Redcare Secure (Mk3) Installation Manual
24/02/2021 - New pdf - 9.74 MB
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5G GSM STU Installation Guide (Roaming version post March 2014)
24/02/2021 - New pdf - 1.26 MB
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Redcare Secure (Mk 2) Installation Guide
24/02/2021 - New pdf - 2.40 MB
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3G STU Installation Guide
24/02/2021 - New pdf - 2.61 MB
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Redcare Secure (Mk2) Quick Start Guide
24/02/2021 pdf - 1.69 MB
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Self Service Line Test
24/02/2021 - New pdf - 1.07 MB
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5G GSM STU Installation Guide (Non roaming version pre March 2014)
24/02/2021 - New pdf - 2.46 MB
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Telephony connection instructions
24/02/2021 pdf - 434 KB
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MCD Technical Product Information
24/02/2021 - New pdf - 1.44 MB
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GSM STU EV Installation guide
24/02/2021 - New pdf - 5.91 MB
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5G STU Installation Guide
24/02/2021 - New pdf - 1.21 MB
For faults, technical enquiries and free product training contact our Technical Helpdesk team directly.
FAQs for installation can be found here.
