Installers looking for information on how to install our latest Subscribers Terminal Units (STUs) can find what they need using the downloadable guides available here:
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Redcare Essential Extra Installation Guide
14/10/2019 pdf - 2.12 MB
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Redcare Essential Installation Guide
28/11/2018 - New pdf - 3.03 MB
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Redcare Advanced and Advanced Extra Installation Guide
06/12/2018 - New pdf - 3.97 MB
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Redcare Ultimate Installation Guide
18/06/2019 pdf - 2.45 MB
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Redcare Secure (Mk3) Installation Manual
30/05/2018 - New pdf - 9.74 MB
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5G GSM STU Installation Guide (Roaming version post March 2014)
30/05/2018 - New pdf - 1.26 MB
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Redcare Secure (Mk 2) Installation Guide
30/05/2018 - New pdf - 2.40 MB
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3G STU Installation Guide
30/05/2018 - New pdf - 2.61 MB
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Redcare Secure (Mk2) Quick Start Guide
30/05/2018 pdf - 1.69 MB
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Self Service Line Test
30/05/2018 - New pdf - 1.07 MB
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5G GSM STU Installation Guide (Non roaming version pre March 2014)
30/05/2018 - New pdf - 2.46 MB
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Telephony connection instructions
30/05/2018 pdf - 434 KB
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MCD Technical Product Information
30/05/2018 - New pdf - 1.44 MB
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GSM STU EV Installation guide
30/05/2018 - New pdf - 5.91 MB
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5G STU Installation Guide
30/05/2018 - New pdf - 1.21 MB
For faults, technical enquiries and free product training contact our Technical Helpdesk team directly.
FAQs for installation can be found here.