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Redcare

Contact Redcare Team

We want you to be able to get in touch when you need to and with the right people in Redcare. Contact details are listed below for the different areas of our business. If you have any problems with contacting Redcare, please email  redcare@bt.com and we will put you in touch with the right person.

Customer Service Team

For order and service enquiries

We're open 8.30am - 5.00pm (Monday to Friday 
excluding Public and Bank Holidays).

Technical Helpdesk

For faults, technical enquiries and
free product training

We're open 24 hours a day, 7 days a week, 365 days a year.

Billing enquiries

For billing and payment enquiries

We're open 8.30am - 5.00pm (Monday to Friday 
excluding Public and Bank Holidays).

For all other enquiries