Get ready for what’s next
Prepare and protect your customers. We’re closing down the Classic and GSM network in 2025. But we’ve put together a new bundle so you can instantly upgrade homes and businesses.
The Classic and GSM replacement bundle
Combining the power of our Advanced Extra signalling solution, with two new products - the Plug-in Adaptor and Redcare Connect, a secure wireless Ethernet cable replacement that makes it easy to install. So you can be in and out in no time.
There are no upfront costs to pay. And your customers get true dual-path alarm signalling with DP3 performance (equivalent to the old grade 4), for twice the security and lower running costs.
Get plug-and-play protection with the Plug-in Adaptor
Get an instant update
Our new Plug-in Adaptor offers a faster, more cost-effective way to secure homes and businesses. Rather than having to remove the whole security panel, you only need to take out the Classic or GSM STU. Our simple solution slots into any panel with footprint connectors and acts as a bridge for our future-ready Advanced Extra. Saving you time and your customers money, while keeping them safe beyond the digital switchover.
A painless, wireless install with Redcare Connect
Cut the cord
There’s no need to run Ethernet cables to link your customer’s alarm signalling up to their network anymore. Instead, Redcare Connect sends secure signals directly from the panel to your customer’s router. You also get private wi-fi and the latest IoT technology long-range radio to complete the wire-free set-up. Either way, it makes for a speedier install with coverage you can count on.
Discover more about our Classic and GSM Replacement
Plug-in Adaptor training video
Find out how to fit a new alarm signalling system without removing the whole security panel with our latest innovation.
Redcare Connect training video
Watch how to fit our wire-free Ethernet replacement and wirelessly connect the Advanced Extra to your customer’s router.
Advanced Extra training video
Learn how to install and set-up the Advanced Extra alarm signalling system.
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Classic and GSM Replacement Installation Guide
Learn how to wire, programme and configure the Classic and GSM Replacement with our step-by-step guide.
14/03/2023 - New pdf - 1.59 MB
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Advanced and Advanced Extra Installation Guide
Learn how to wire, programme and configure the Advanced Extra with our step-by-step guide.
23/11/2022 pdf - 4.82 MB
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BT Redcare Next Generation Portfolio Brochure
Find out how our new bundle fits into our wider portfolio and how other alarm signalling systems can better protect your customers.
21/03/2023 - New pdf - 751 KB
Frequently asked questions
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When will the Classic and GSM network shut down?
The Classic and GSM network will shut down in December 2025, in line with the timings of the move to all-IP.
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Why are we closing down the Classic and GSM network?
The future is fibre. The digital switchover is rolling out across the UK, with all-IP set to replace the PSTN Network. We stopped selling Classic and GSM products in 2019 due to changes in alarm standards and a forced grade reduction. But as more customers are moving to fibre, the future of copper is uncertain and the maintenance of our network gets more difficult. This means it's no longer feasible or cost-effective to keep the Classic and GSM network running beyond 2025.
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Which alarm signalling systems will be affected by the network shutdown?
The following products will stop working when the network closes down:
- Redcare Classic (all variants)
- Redcare Classic Fire
- Redcare GSM (all variants)
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What if customers don't want an alarm signalling system that uses their network?
Some customers might worry about having their alarm signalling connecting over their network in case it crashed and this left them unsecure. That’s why Advanced Extra has both IP and mobile paths for twice the reliability. But if that’s not enough, we recommend replacing your customer’s Classic or GSM with the Ultimate and an access line. This has a built-in hub that connects to our private broadband service. Plus, it has two 4G SIMs for wireless resilience.
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Why choose BT Redcare alarm signalling?
We’ve more than 30 years’ experience in the security industry. We’ve developed all of our alarm signalling systems in partnership with ARCs, installers, homeowners and businesses. And we’ve designed them to be future-ready, working over 4G, IP or a combination of the two.
All of our products work straight out of the box. Just power them up and they’ll start to connect. Push-button programming and easy-to-read OLED displays make configuring easy. And if you should have any issues, our 24/7 support team is always available. Saving you time and effort.
Many of them also come with no upfront costs. And we guarantee to repair or replace any faulty units for free for 10 years.
Want to know more about the Classic and GSM replacement?
Get in touch with your BT Redcare Account Manager or your Alarm Receiving Centre.
