Cougar and Securenett place a big emphasis on the dual path signalling provided by BT Redcare products, which provide customers with greater security and peace of mind. “Redcare are extremely supportive of dual path signalling,” said Eric Roberts, CEO of Cougar & Securenett
They also praise Redcare’s UDL remote servicing ability and appreciate features including flexible upgrade options and Redcare’s intelligent roaming SIM, which does not wait for failure but automatically switches between main UK mobile networks to ensure the best signal.
Eric added: “The customer needs two services a year, and one of them can be done remotely. It’s making installs for Securenett work a lot smarter – saving time and fuel - and means we can provide a faster speed of service. It’s a powerful bit of kit.”
BT Redcare regional account director Raj Patel says "Things have snowballed since Redcare's rebrand in June and our relationship has really gone from strength to strength. We find Cougar and Securenett, and in particular Eric, very forward-thinking when it comes to looking at the security part of what we are trying to do." Raj added, "Our fire and security products have LPS 1277 third-party certification - this is the only scheme fully endorsed by insurers, and means we are a scalable option."
The three companies are now looking forward to a busy 2018, and they are already planning their next event.
"Following the success of our counter-terrorism conference, we're going to run another event for installers at the BT Tower,” said Martin. “And we’re also planning to take guests down to the BT Redcare centre that monitors the network – Redcare are the only signallers that monitor their own network, so if it goes down they know straight away. From a counter-terrorism point of view that resilience really comes to the fore.”
Here’s to a great 2018 for all three parties.