Our technical helpdesk is open 24 hours a day, 7 days a week, 365 days a year. And that’s not going to change over the festive period. So we’ll still be there when you need us most.
However, some of Santa’s elves need to have a rest, so for product orders please refer to the below product ordering and delivery times.
Information on product ordering and delivery times:
24th December 2019
Our team are taking product orders. For next working day delivery make sure you get your order in by 9:00am. We’ll be closing early at 3:30pm.
25th December & 26th December 2019
Closed.
27th - 30th December 2019
Taking orders as usual.
31st December 2019
Our team are taking product orders. For next working day delivery make sure you get your order in by 9:00am. We’ll be closing early at 3:30pm.
1st January 2020
Closed.
Technical Helpdesk:
For faults, technical enquiries and free product training:
- 0800 800 628
- redcarefaults@bt.com
We hope you have a Merry Christmas and a Happy New Year!
