BT Redcare app
Keep a close eye on your installed Next Generation alarm signalling devices with the BT Redcare app.
Customers enjoy peace of mind with real-time status updates, while you can access onsite and remote programming capabilities.
The BT Redcare app also works with the Mobile Signal Analyser, saving you time finding the best mobile network signal, helping you fit our Next Generation alarm signalling devices in the right place first time. Read our Mobile Signal Analyser userguide here.
If you are a Redcare Installer, our new SightCall app is designed to make call-outs quicker and easier by putting experts on-site with you, even when they’re miles away. Our experts can use your smartphone camera to see what’s happening, live. They will help identify and fix issues quickly and they’ll stay with you until the problem is solved.
The SightCall app is completely secure and easy to use. It reduces fix times and support costs, avoids the need for a second visit and improves customer experience and satisfaction.