Responding to false alarms at business premises cost the police an estimated £40m plus per annum a year, which is why the police introduced a policy to respond only to those alarm activations where there is also a positive confirmation of a break-in from either an eye-witness or an accredited alarm receiving centre.
Your insurance company may already insist that you have a monitored alarm, most already insist that you have an alarm system like BT Redcare GSM, which is why if you’re serious about protecting your premises, a monitored alarm is the best solution. By monitoring your alarm via your telephone line, if it’s activated a signal is sent to an accredited alarm receiving centre where the operator will call the police on your behalf – guaranteeing you the fastest possible police response available at that time.
BT Redcare is the best possible kind of alarm monitoring as it monitors your alarm 24/7 via something called the ‘low-tone’ (a permanent continuous tone) on the BT line this means that your alarm will communicate continuously with the alarm receiving centre, even to let it know if your phone line has been cut. For higher risk sites like businesses, the BT Redcare is further supported with a wireless back up path which means that signals will continue to get through even after the line has been cut.
Buying a monitored alarm can be confusing as there a number of different types, so BT BT Redcare has produced the guide to alarm monitoring designed to help you pick the best alarm for you – click here. Also, a monitored alarm will need to be installed by a qualified, accredited alarm installer that has been checked by either the NSI (National Security Inspectorate) or SSAIB (Security Systems and Alarms Inspection Board) to find one in your area click here for BT Redcare’s alarm installer directory.
| You are | Your Need | BT Redcare Product | How to Buy | |
| Business or high value property owner | Protection against intrusion for your business premises or high-value home | BT Redcare Classic - BT Redcare monitors your alarm over a BT phone line - reporting any alarm activations (including when the line has been cut) to your alarm receiving centre via the secure BT Redcare network. | Leaflet (144 KB) |
From an accredited alarm installer. For an installer in your area, click here |
| Protection against accidental fire or arson | BT Redcare Fire - Protection against accidental fire or arson. | Leaflet (92 KB) |
Electrical engineer or alarm installer - www.allfiredupnow.com | |
| Give your business maximum protection against intrusion and be able to view your business premises when you're not there | BT Redcare Assure - Remote CCTV access combined with double protection against intruders alarm signalling. | Datasheet (154 KB) |
From an accredited alarm installer. For an installer in your area, click here | |
| Business - small to medium size | Give your business maximum protection against intrusion and be able to view your business premises when you're not thereand protect your business from intrusion and fire. | BT Business Monitor CCTV - Wireless broadband internet video cameras and web-viewer | No PDF | www.bt.com |

